If you believe you have received damaged or incorrect merchandise, you must fill out this form HERE within 7 days of the delivery received to date and provide a photo of the defective item and packing slip.
• Refunding Shipping Fee: Original shipping charges paid at the time of order placed are refunded ONLY if the product is defective or miss-shipped by Applied Lacquer Industries Inc.
• Incorrect Product Ordered: Customer is responsible for all shipping fees when the incorrect product is ordered.
• Request to Cancel Order: Customer is responsible for all shipping fees when a request is made to cancel an order after the order has shipped.
• If we made a mistake with your order we will cover all shipping and handling back to us.
Returns are to be made to the following address: (make sure RMA # is written on the box)
Applied Lacquer Industries Inc.
17637 Rowland St. #E, City of Industry, CA 91748