FAQS – FREQUENTLY ASKED QUESTIONS

Shipping

Domestic

What is your processing time?

What is the shipping transit time?

Do you offer free shipping?

Do you ship to PO/APO boxes?

I live in Southern California, how long will it take to receive my package?

Do you have a program for shipping smaller items?

International

What is international shipping transit time?

Does international shipping fee include customs and duties fees?

Orders

Questions about an order I placed

When will my order get shipped out?

Lost/Damaged products

What do i do if my package was lost or damaged?

Missing Items

I received my order, but one of my products is missing.

Return/Exchange

Return Policy

Return Policy

Defective Item